Healthcare Bots Against COVID-19

Healthcare Bots Against COVID-19

Microsoft

Category

Risk communication and Community Engagement

Country

United States of America (USA), North America

Description

Microsoft’s Healthcare Bot service has been used by health care organizations for more than a year and was originally designed to support common virtual health assistant scenarios. But as the coronavirus pandemic took hold, threatening to overwhelm health care systems worldwide, organizations in the U.S., Europe and the Middle East have been using the tool to help screen patients for potential COVID-19 infection.